Auto-SMS within 90 seconds of missed call. 3-step escalation.
Steps: Detect → SMS → Wait 5min → Voicemail drop3-message reminder sequence: 24h, 2h, 15min before appointment.
Steps: 24h → 2h → 15min → confirmationTriggered 2 hours after appointment completion. Direct link to Google Maps review.
Steps: Appointment complete → 2hr delay → Review link SMS3-email sequence to re-engage leads who haven't contacted in 30+ days.
Steps: Email 1 → 3-day gap → Email 2 → 5-day gap → Email 3| Event | Contact | Time |
|---|---|---|
| 🔔 Reminder sent (2h) | Mark T. | 12m ago |
| 📞 Voice call completed | Sarah K. | 28m ago |
| ⭐ Review requested | David L. | 2h ago |
| 📱 Text-back sent | Unknown Caller | 34m ago |
| 📧 Reactivation email #2 | Jennifer M. | 4h ago |
| 📅 Appointment booked | Robert C. | 6h ago |
| 🔔 Reminder sent (24h) | Mark T. | Yesterday |
| 📞 Missed call → text-back | Unknown Caller | Yesterday |