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AI Voice Agent — HVAC Business
AI Voice Agent Simulator
This is what your AI receptionist sounds like. It handles common HVAC questions, books appointments, and routes urgent calls to you — 24/7.
Call Volume (Today)
14
9 handled fully · 5 transferred
Booking Rate
71%
10 bookings from 14 calls
Avg Handle Time
1m 48s
vs 4m 20s human avg
Answer Rate
100%
0 missed calls (auto text-back)
📞 Live Call Simulator — HVAC Business
Hello? I need someone to look at my AC, it's making a weird noise.
AI Agent: Hi, this is the HVAC service line. I'd be happy to help. Can I get your name so I can pull up your account?
It's David L.
AI Agent: Got it, David. Your AC making a weird noise — that's usually a fan motor or belt issue. We have an opening tomorrow at 10 AM or 2 PM. Which works for you?
Tomorrow at 2 works. How much will it cost?
AI Agent: Diagnostic fee is $79, and if we need to fix anything, we'll give you an upfront quote before any work starts. No surprises. Want me to book that 2 PM slot for you?
Yeah, let's do it.
AI Agent: Awesome, you're all set. Thursday at 2 PM — David's appointment, AC noise complaint. You'll get a reminder the day before. Anything else I can help with?
That's it, thanks.
AI Agent: Great, talk soon David!
AI Agent connected to business line · Currently active
Try the AI Agent — Live Simulation
Send a message and watch how the AI responds to common caller questions.
Demo mode — responses powered by local rule engine
What the AI Handles
Pricing & Quotes
"Diagnostic is $79, parts and labor quoted before work starts. No surprise charges."
Availability
"We have openings tomorrow at 10 AM or 2 PM. What's your preference?"
Service Types
"We handle AC repair, maintenance, installation, and heating. What seems to be the issue?"
Scheduling
"Let me pull up your account — I can get you booked right now."
Urgent / Emergency
→ Transfers to on-call technician immediately
Transfer Rules
KeywordAction
emergency, flooding, smoke, no heat→ Transfer to on-call
billing, pricing dispute→ Transfer to office
speak to a person, human→ Transfer to office
new customer, not a customer→ Book new lead in CRM
follow up, existing job→ Check schedule, give ETA
Missed Call → Text-Back
When a call goes to voicemail:
Text: "Hi, we missed your call! We have availability tomorrow at 10 AM or 2 PM. Reply YES to book or call us back at (555) 014-9293."